What is a long-term care home?

Long-term care homes provide health care and services to people whose needs cannot be met in the community.

What services are provided in long-term care homes? 

  • Nursing and personal care
  • Specialized services such as physiotherapy and occupational therapy
  • Assistance with activities of daily living
  • Treatment and medication administration
  • Meals
  • Laundry services
  • Social/recreational programs
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What is a Jewish Living Environment?

The Bess and Moe Greenberg Family Hillel Lodge Long-Term Care Home of Ottawa (Hillel Lodge) is a culturally designated long-term care home. By choosing Hillel Lodge, residents can look forward to joining an environment that wholeheartedly embraces and supports Jewish culture, values, and traditions, such as serving exclusively Kosher Food, integrating Jewish customs and traditions into daily life and recreational programs, and celebrating Jewish Holidays and Observances. Go to our Jewish Living Environment section for more information or

What is the process for selecting a home?

Long-term care homes are licensed and regulated by the Ministry of Long-Term Care. The province has specific laws and regulations for admission to long-term care homes that are designed to ensure fairness and equity in the system, to best serve the needs of people with greater care needs. The long-term care home placement process includes a multi-part assessment, including an assessment by a care coordinator to ensure there’s an accurate record of your medical history and to help determine your eligibility for long-term care.

Once determined eligible, your care coordinator will discuss all options, including a list of long-term care homes to choose from. You can apply to as many as five homes, however, this maximum does not apply to people who are assessed as needing an immediate long-stay admission because of a crisis in their condition or circumstances. Wait times for long-term care homes can vary widely, and the care coordinator will help you make informed decisions inclusive of wait time information.

Once a spot in a chosen long-term care home becomes available, you will be contacted by Ontario Health at Home, at which time you will have 24 hours to consent to the admission. If you move to a home that is not your first choice, you may stay on the waiting list for your other choices, if you wish. During this time, you can speak with your family and/or caregivers about this decision and ensure that everyone will be comfortable as you wait for your first choice home as this waiting process can take some time.

If you decide to refuse a bed offer, your file will be closed and you will be removed from the waiting list of all your chosen homes. You will not be able to reapply until 12 weeks after the day you were removed from the waiting list, unless there is a change in your condition or circumstances. There are limited exceptions to this rule which your care coordinator will discuss with you. Go to Ontario Health at Home for more information.

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Criteria for eligibility

Long-term care homes can provide a residential alternative for those with high care needs, who meet the following criteria:

-18 years of age or older;
-have a valid Ontario Health Card;
-have health care needs that cannot be met with any combination of caregiving in the home or community;
-have health care needs that can be met in a long-term care home.

Ontario Health at Home is responsible for placement coordination to long-term care homes. You can download the guide to Placement in Long-Term Care Homes for further details.

Non-Jewish applicants

Hillel Lodge provides compassionate long-term care in a welcoming Jewish environment. We invite residents of all faiths to apply; however, please note that we serve kosher food exclusively, incorporate Jewish culture and spiritual guidance into our programming, and observe Jewish holidays. For more information about these aspects of our home, please visit the Jewish Culture section of our website.

Need more guidance?

If you have questions or need guidance regarding admissions, feel free to contact our Director of Resident Experience, Lisa Rossman, at 613-728-3900, ext. 108, or our Resident and Family Advocate, Julie Mitchell, at 613-728-3900, ext. 370.

For more information, please review our Resident Handbook and Visitor Policy.