Nursing Services
At The Bess and Moe Greenberg Family Hillel Lodge Long-Term Care Home of Ottawa (Hillel Lodge), we take pride in our dedicated staff of nurses and personal support workers who truly care for our residents. By fostering strong relationships with their primary care nurses, residents can expect consistent, compassionate support that empowers them to make informed health decisions.
Our nursing team is available 24/7, providing clinical care to ensure that residents receive the attention and expertise they deserve at all times.
We are committed to excellence in nursing care, establishing high standards that promote continuous learning and skill development. Our dedication goes beyond just meeting these standards; we provide our nursing team with access to ongoing education, the latest research, and professional guidance. This investment is essential for achieving and maintaining professional excellence in our care.
Nursing Team
The nursing staff is made up of registered nurses (RN), registered practical nurses (RPN), and personal support workers (PSW) who provide care 24 hours per day.
The focus of their practice is the wellbeing and quality of life of the residents from a wholistic perspective. Residents’ clinical status is assessed daily by the registered nursing staff. Based on these assessments, an individualized plan of care is implemented and regularly updated as needed in collaboration with the resident/power of attorney/substitute decision maker.
An RN or RPN oversees each resident neighbourhood and is responsible for the day-to-day functioning of the unit as well as for medication and treatment administration. PSWs provide the direct care, such as bathing, grooming, toileting, and assistance with mobility, transfers, and meals.
In-House Nurse Practitioner
Hillel Lodge has an in-house Nurse Practitioner (NP) on site Monday to Friday (full-time). The NP works collaboratively with all attending physicians to support timely assessment and management of acute resident needs, reduce avoidable emergency department transfers, and strengthen clinical capacity within the nursing team.
External - Partnership with the Ottawa Hospital
A nurse practitioner (NP) from the NLOT (Nursing Led Outreach Team) of the Ottawa Hospital is available weekdays from 8:00am to 4:00pm, Monday to Friday. This program is to reduce and prevent unavoidable emergency department visits. The NP is also available to assess residents when asked by the physician and upon readmission from the hospital.
CPLTC Plus Program
Hillel Lodge was selected to participate in the pilot Community Paramedicine for Long-Term Care Plus (CPLTC Plus) program, which launched on December 4, 2024. This initiative enables paramedics to deliver essential diagnostic services, such as bloodwork and ultrasounds, directly at Hillel Lodge. By reducing unnecessary emergency department visits and hospital stays, the program significantly enhances the quality of life for our residents. With the support of community paramedics, Hillel Lodge is dedicated to providing timely and effective care for conditions like urinary tract infections and congestive heart failure.
Since its launch, the CPLTC Plus program has already made a notable impact at Hillel Lodge, with 26 calls made in the first two weeks alone. Our nursing team values the presence of community paramedics on-site, leading to positive feedback from both staff and physicians. This program not only improves health outcomes for residents but also offers families peace of mind, knowing that comprehensive care is readily available at Hillel Lodge.
Restorative Nursing / Nursing Rehab
The restorative nursing care program strives to restore a person’s functional status to their maximum potential. This may include programs such as ambulation, restorative dining, and sensory stimulation. The restorative nursing care program is led by an RPN and PSW, in consultation with the RAI-Coordinator.
Nursing rehab builds on the restorative care program by maximizing the amount of time a resident is engaged in restorative and physiotherapy programs. Nursing, recreation, and restorative care staff all work together to ensure that a resident is achieving their maximum benefit. Examples of restorative rehabilitation programs are ambulation, toileting, active and passive range of motion, dressing and communication.
Behavioural Supports Ontario (BSO)
Behavioural Supports Ontario (BSO) is a project initiated by the Ministry of Health and Long-Term Care in 2011 to improve healthcare services for older adults who are experiencing complex responsive behaviours associated with dementia, mental health, or other neurological conditions. BSO champions are staff who work closely with the care team to identify triggers of responsive behaviours and develop strategies for reducing or managing these behaviours thereby improving quality of life.